How do I speak to someone at Aviva?
- home insurance: 0345 030 7078 (Mon-Fri: 8am-8pm; Sat: 8:30am-5pm; Sun and bank holidays: 10am-4pm)
- Home emergency cover: 0800 056 3392 (Mon-Fri: 8am-8pm; Sat: 8:30am-5pm; Sun and bank holidays: 10am-4pm)
Is Aviva online only?
Steve Treloar, Aviva’s retail director, said: “ Quote me happy is an online-only insurance brand , specifically designed for internet shoppers – offering fully-comprehensive insurance for lower risk drivers. “Customers will be able to get quotes, buy insurance, print documents and manage their policies online.
Does Aviva have an email address?
If you’re a customer, you can: Email: [email protected]
How do I cancel my aviva renewal?
Unfortunately, you cannot cancel your policy online right now. If you’d like to cancel your motor insurance policy in the middle of its term, you’ll need to fill out our online form. To cancel your renewal of our motor insurance policy, please use our online form.
What time does aviva customer service open?
You can speak to one of our LiveChat agents 8am-6:30pm Monday-Friday subject to availability , alternatively you can email us. Get a quote online or retrieve an existing quote online.
How do I contact Aviva pensions by phone?
- Individual Personal Pensions (IPP) 0800 056 1723.
- Group Personal Pensions (GPP) 0800 145 5744.
- Aviva Platform Pension Portfolio. 0800 056 2026.
Is there a free phone number for direct line?
If you are in doubt about any of the above please contact the Customer Hotline on 0345 246 8701.
What is Aviva now called?
The company was originally known as the norwich union society (or Union Office) for Insurances on Lives and Survivorships. In February 2000 its holding company, Norwich Union plc, announced that it was merging with CGU plc to form CGNU , which was rebranded as Aviva in July 2002.
Where are Aviva call Centres based?
Insurance giant Aviva has transferred some of its call centre operations back to Norwich from India, but bosses say they are still committed to offshoring.
Can I cancel my policy online?
For online cancellation you will need to visit the insurer’s website and fill the form online If your insurance company allows (you can check their website or ask the customer service) you may also initiate the process by sending an email to customer service.
Does Aviva auto renew?
Auto-renewals Aviva will automatically renew your car insurance unless you tell them you don’t want to To do that, you have to fill in a form to let them know you want your policy to lapse. Your price will often go up significantly if you auto-renew.
Can I cancel insurance after renewal?
You must contact your insurer to cancel the policy Some policies are automatically renewed each year. It’s important to check when your policy is due for renewal so you can make sure that it is not renewed when you don’t want it to be.
How good is Aviva car insurance?
Aviva won the top prize in the car insurance category in our 2020 customer satisfaction awards, with 5 out of 5 stars and 91% of customers saying they would recommend the service But in 2021, this fell to 3.5 stars and 72% of customers recommending the brand.