Does Sprint Use Asurion?

sprint complete is powered by Asurion , Sprint’s trusted partner for protection and support.

What company does Sprint use for insurance?

Sprint offers cell phone insurance via their Sprint Complete program. Sprint Complete is administered by third party insurer Asurion and costs between $9 and $19/month, depending on which tier you fall into (there are five).

What carrier does Asurion use?

The UPS Store packing experts will package and ship your device to Asurion.

What carrier does Asurion send replacement phones?

Asurion is a company that works with three of the big United States carriers: Verizon, AT&T and Sprint as their officially endorsed subscriber phone insurance provider. Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for.

What is my deductible for Asurion Sprint?

For approved insurance replacement claims, there is a non-refundable Deductible that varies between $50 and $499 , depending upon your device tier.

How do I file a claim with Asurion Sprint?

Phones: To file your claim or check your claim status online, go to or call Asurion Customer Care at 1-800-584-3666 Tablets: To file your claim, go to If your device has been damaged, we will send you shipping materials to return it.

Will Sprint take back a cracked phone?

With that being said, customers must return the Sprint device in excellent working condition without any cracks, damage or technological issues Here’s a list of features that if not working, will result in damage fees and penalties: Device not powering on and remaining on.

Are Asurion replacement phones new or refurbished?

KEY TAKEAWAYS: Asurion sends out replacement phones that have often been professionally refurbished These phones often include a specific branding of “Refurbished by Asurion” or “Remanufactured by Asurion.” Be sure to mail back your defective phone once you have received the replacement unit.

Does Asurion have Verizon?

Verizon Cell Phone Insurance – File & Track a Claim | Asurion.

Why does Asurion make you turn off Find My iPhone?

Why do I need to turn off Find My iPhone? You need to turn off Find My iPhone when you are having Asurion repair or replace it. Turning off Find My iPhone is a requirement of your insurance program and the claim process , and we may charge you a substantial fee if you don’t turn it off.

Who is Asurion owned by?

Asurion is indirectly owned by NewAsurion Corp , whose ownership includes Madison Dearborn Partners, Providence Equity Partners, Welsh, Carson, Anderson & Stowe, Berkshire Partners, the Canadian Pension Plan Investment Board and company management, according to a July 22 Moody’s Investors Service report.

Will Asurion send me a different phone?

The wording in Asurion agreement allows them to replace your phone with a like device if they have one , which is always their first choice. You sent in a 3.5 year old used device, and that’s what you got back.

How do I know if my Asurion phone is refurbished?

  1. Tap your Phone app and open up the dialer.
  2. Using the touchscreen keypad, dial ##786# (aka ##RTN#). No need to press dial; the phone should automatically open up to the RTN screen
  3. Scroll down the RTN screen to Reconditioned status.

What is Asurion Sprint?

Sprint Complete is powered by Asurion, Sprint’s trusted partner for protection and support For more than 20 years, Asurion has helped over 300 million people unlock the potential of their technology, making their lives a little easier and their tech a lot more amazing. Protection Plans.

How much is Sprint complete a month?

The monthly cost of Sprint Complete is from $9 to $17 , and it covers iPhones, Android phones, tablets and smartwatches. For comparison, AppleCare for the iPhone XS and iPhone XS Max starts at $10 a month and goes up to $15 a month if you add theft and loss protection, which is included with Sprint Complete.

Does Asurion cover cracked screen?

Protect your device with phone insurance. Drops, spills, and breaks happen to all of us. Phone insurance from Asurion provides coverage not only for a cracked screen but also other common mishaps like water damage, loss, and theft. Learn more about Asurion phone insurance plans today.

How do I get a free replacement phone from Asurion?

To file a warranty claim with Asurion via phone, call (888) 881-2622 Describe the issue you’re having with your phone and request a phone replacement if you wish.

Does Asurion cover accidental damage?

Asurion Phone Insurance Plans can cover you beyond other mobile device insurance and warranty plans Coverage for cracked screens and other accidental damage Coverage from defects after the manufacturer’s warranty ends. Loss and theft coverage, which is not typically covered with other warranty plans.

What happens when you file a claim with Asurion?

Once you’ve filed a claim, you can check your claim status online 24 hours a day Important to note: If you receive a replacement device, you are required to return your damaged device with the prepaid shipping mailer that comes with the replacement.

How do I contact Asurion Customer service?

  1. Asurion Home+ Features.
  2. Asurion Home+ FAQs.
  3. Asurion Appliance+

How do I contact Assurant?

Welcome to Assurant Insurance Center. 8:00 a.m. – 8:00 p.m. ET. Claims Customer Service: Speak to a live representative to report a new claim 24 hours a day, 7 days a week by calling 1.800. 358.0600.

Does Sprint offer AppleCare?

Sprint fixes smashed phones for cheap with AppleCare-like Sprint Complete. The new plan protects iPhones, Android phones, tablets and smartwatches.