How Do I Contact British Gas Customer Services?

If you need extra help, let us know here. You can also call us free on 0800 072 8625

How do I speak to a person at british gas?

Call 0333 202 9532 to contact customer service Calling this number will connect you to a British Gas customer service representative that can direct you to the right department. This is a quick way to speak to a customer service representative over the phone. You can also use this number to make a customer complaint.

Can I live chat with British Gas?

Help and Support Get all the assistance you need You can: Talk to a Live Chat agent Use Cosmo, our virtual assistant, to help you with queries.

Where can I write to British Gas?

British Gas’s customer service team is on 0333 202 9802. You can also write to complaints management team, PO Box 226, Rotherham, S98 1PB If this doesn’t resolve the issue, you can escalate the complaint by contacting the Customer Services Director’s team via [email protected]

How do I claim compensation from British Gas?

If you’re a micro business and owed compensation, you don’t need to do anything as we’ll automatically make a compensation payment to you We’ll credit your business energy account with £30 within 10 working days of that failure. We’ll send you a letter to confirm we’ve credited your account.

Is 0333 a free number on British Gas?

0333 calls are often free ‘There are 0800 numbers available for vulnerable customers and many of our customers prefer to contact us through digital channels these days. ‘.

Is phoning British Gas Free?

British Gas is scrapping a free phone number for customers while walloping them with huge price rises. The energy giant’s main account enquiries line is changing from an 0800 number to an 0333 number, with calls charged at a local rate.

What time do British Gas phone lines open?

Monday to Friday: 8am – 6pm, Saturday: 8am – 6pm.

Does British Gas have WhatsApp?

Call customer service – 0333 202 9802. Via WhatsApp – click here.

How much compensation can I get from British Gas?

British Gas has compensated affected customers in full ( £30 for initial failed appointment and £30 for not paying customers within the required 10 days ). In addition, British Gas has paid an extra £30 to each affected customer.

How long do British Gas refunds take?

If you’re eligible for a refund, we’ll make the payment through the same method you’ve been using to make payments to us within 10 working days Please note: If you have an outstanding balance on any other energy accounts with us, we’ll transfer the credit to help pay what you owe.

Are British Gas giving refunds?

You might be owed money in some cases, for example if you’ve moved house or switched to a new supplier. If you have, we’ll automatically refund any credit left after you’ve paid your final bill As long as we have your bank details or your new address.

What is this number 03332029802?

03332029802 is a non-geographic landline (UK) This number has been searched 107 times. Calls started on 4 April 2019. There has been a total of 5 comments left about the phone number.

How much is a call to 0333?

0333 Numbers Are The Same Price to Call as Standard Landlines The cost of calling an 0300, 0333 or 0345 number doesn’t differ from what you would encounter when calling an 01 or 02 number. The only significant difference between 03xx numbers and 01/02 numbers is the fact that 03 numbers are non-geographic.

Are 0800 numbers free?

Is there a charge for 0800 numbers? Calls to numbers beginning 0800 and 0808 are free from all landlines and mobiles Yep, free! However, numbers such as 0844, 0845, 0870 and 0871 are more costly to ring, whether you’re calling from a landline or mobile.

Is there an 0800 number for British Gas HomeCare?

Call the Gas Emergency Services on 0800 111 999.

Is British Gas HomeCare 24 hour number?

Can I speak to someone if I have a question about buying HomeCare? You can call us on 0333 202 9668 on Monday to Friday, 8am to 8pm, or on Saturday, 8am to 2pm.